Terms & Conditions

Welcome to Miami Home Restoration Pros! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website, services, and any content provided by Miami Home Restoration Pros. If you do not agree with these terms, please refrain from using our services or website.

1. Introduction

Miami Home Restoration Pros (referred to as "we", "us", or "our") is a company dedicated to providing professional disaster recovery and restoration services in Miami and the surrounding areas. By using our services, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, which governs how we collect, use, and protect your personal information.

2. Eligibility

To use our services, you must be at least 18 years old and capable of entering into legally binding contracts. By accessing or using our website and services, you represent and warrant that you meet these eligibility requirements. If you are accessing our website or services on behalf of an organization or entity, you warrant that you have the legal authority to bind that organization to these Terms & Conditions.

3. Use of Our Services

3.1. Scope of Services

Miami Home Restoration Pros provides a wide range of disaster recovery and restoration services, including but not limited to:

• Water damage restoration
• Fire damage restoration
• Mold remediation
• Storm and hurricane damage restoration
• Plumbing and sewage backup cleanup
• Commercial restoration

These services are available to both residential and commercial clients within the Miami area.

3.2. Service Availability

While we strive to ensure that our services are available without interruption, we cannot guarantee continuous access to our website or services. We reserve the right to modify, suspend, or discontinue our services at any time without notice.

3.3. No Warranty

We make no representations or warranties about the reliability, availability, or performance of our services. The services are provided "as is" and "as available." We do not guarantee that our services will meet your specific requirements or that they will be error-free or uninterrupted.

4. Client Responsibilities

4.1. Providing Accurate Information

To ensure the success of our services, you agree to provide accurate, complete, and up-to-date information when requested. This may include providing us with access to your property or relevant documentation related to the disaster or damage you are experiencing.

4.2. Property Access

In order to provide our services, you may need to grant us or our authorized agents access to your property. We will work with you to schedule appointments and access times that are convenient for you. If access is not provided in a timely manner, it may delay the restoration process.

4.3. Cooperation

You agree to cooperate with our team and follow all instructions provided to ensure the efficient and safe restoration of your property. Failure to follow our instructions may result in delays or additional costs.

5. Pricing and Payments

5.1. Pricing

Our pricing for restoration services is based on the scope and complexity of the work required. We will provide a detailed estimate for your approval before beginning any work. Prices may vary based on factors such as the type of disaster, the size of the property, and the level of restoration needed.

5.2. Payment Terms

Payment for our services is due upon completion of the work or as otherwise agreed upon. We accept various payment methods, including credit cards, debit cards, and checks. If you fail to make payment on time, we may charge interest on the overdue amount, and you may be responsible for any additional collection costs incurred.

5.3. Insurance

We may work directly with your insurance company to assist in the claims process. However, the final responsibility for payment rests with you, the client. If your insurance does not cover the full cost of services, you agree to pay any outstanding balance.

6. Client Responsibilities for Insurance Claims

6.1. Insurance Claim Assistance

Miami Home Restoration Pros may assist you with filing an insurance claim by providing estimates and documentation related to the damage. However, we do not guarantee that your insurance company will cover all or part of the restoration costs. It is your responsibility to verify the details of your insurance coverage.

6.2. Claim Disputes

If there is a dispute between you and your insurance company regarding coverage or payment, Miami Home Restoration Pros will not be held liable for any issues arising from that dispute. We will continue to provide services according to the agreed-upon terms.

7. Limitations of Liability

7.1. General Limitations

Miami Home Restoration Pros is not responsible for any indirect, incidental, special, consequential, or punitive damages arising out of the use of our services, website, or any content provided. This includes, but is not limited to, damages for loss of profits, business interruption, or loss of data.

7.2. Property Damage

While we take every precaution to prevent damage during restoration, Miami Home Restoration Pros is not liable for any pre-existing damage, damage caused by external factors (such as weather), or any damage that may occur after we complete our services. We recommend that you take appropriate measures to protect valuable items during the restoration process.

7.3. Insurance Liability

We are not responsible for any insurance claims or disputes that arise between you and your insurance provider. You are responsible for reviewing your insurance policy and ensuring that it covers the necessary restoration work.

8. Confidentiality and Privacy

8.1. Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is secure. By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your information. Please review our Privacy Policy carefully to understand our practices.

8.2. Confidentiality

We will treat all information related to your property and restoration services as confidential. We will not disclose your personal or property information to third parties, except as required by law or for the purposes of providing the services (e.g., working with insurance companies or contractors).

9. Termination

9.1. Termination by You

You may terminate your agreement with Miami Home Restoration Pros at any time by notifying us in writing. If you terminate the agreement after work has already begun, you may be responsible for payment for the work completed up until the termination.

9.2. Termination by Us

We reserve the right to terminate or suspend our services if you fail to comply with these Terms & Conditions, provide inaccurate information, or engage in any activity that disrupts our services. In the event of termination, you will still be responsible for any payments due for work completed.

10. Governing Law and Dispute Resolution

10.1. Governing Law

These Terms & Conditions are governed by the laws of the state of Florida, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts in Miami-Dade County, Florida.

10.2. Dispute Resolution

If a dispute arises between you and Miami Home Restoration Pros, we encourage you to contact us first to resolve the matter amicably. If an agreement cannot be reached, you agree to engage in mediation or arbitration before pursuing legal action.

11. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on this page, and the effective date will be updated. By continuing to use our services after any modifications, you agree to be bound by the revised terms.